For families
What makes us Different?
Choosing a home for someone you love means looking closely at the people behind their care. At Living Waters, our leadership brings decades of hands-on healthcare and emergency medical experience to each home with no more than six residents.
At Living Waters, all five homes have earned the highest four-star quality rating. Our team includes a registered nurse whose clinical knowledge supports attentive, personalized care and more. For families, that means the reassurance of professional experience in a place that feels like home.
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What is a family care home?
Why Choose Living Waters?
Why Choose Us
Small homes. Experienced leadership.
Choosing a home for someone you love means looking closely at the people behind their care. At Living Waters, our leadership brings decades of hands-on healthcare and emergency medical experience to five homes, each with no more than six residents.
- Care guided by experience
- Small enough to know each person
- Highest Four-star ratings across all five homes
Money
What it costs, plainly.
If your person qualifies for Special Assistance, the state and county cover the room and board, their own income goes toward the rest, and they keep $70 a month for themselves. Hands-on care is billed separately through Medicaid.
If they don’t qualify, call us for current private pay rates. We will go through the numbers for your situation on the phone.
How Special Assistance works
Nobody should find out what something costs at the end of a tour.
Living Waters
Care guided by experience
Our administrator, Jennifer Horton, is a registered nurse with more than 20 years of healthcare experience. She began as a habilitation technician before becoming a CNA, an LPN, and then a registered nurse.
Jennifer has helped with daily personal care, administered medications, and supervised nurses. Her experience spans skilled nursing, assisted living, larger care facilities, as well as collaborating with a ACT team, giving her a practical understanding of what residents need and how to support the staff who care for them.
Our CEO, Richard Horton, spent 25 years with Buncombe County Emergency Medical Services. As an EMT-Intermediate, he responded to emergencies for local families—experience that shapes his commitment to preparedness and resident well-being.
Small enough to know each person
We keep our homes small by choice. With no more than six residents in each house, we get to know each person’s routines, preferences, and personality—from how they take their coffee to what helps them feel comfortable. That familiarity helps us recognize changes quickly and respond when they are outside of their usual self.
Four-star ratings across all five homes
Every Living Waters home has earned four stars—the highest rating in North Carolina’s adult care home rating system. For families, those ratings offer another way to evaluate our homes alongside the people, surroundings, and care they see when they visit.
Moving in
What to bring.
- Their own things
- Their chair, if it’ll fit through the door
- Photographs
- The blanket
We mean that. The rooms here are theirs, and a room with somebody’s own things in it is the difference between living somewhere and being stored somewhere.
Staying involved
You don’t stop being their family.
Moving somebody into a home is not handing them over. Most of what changes is who does the laundry.
Ring any time and ask to speak to a staff member.
We ring you when something changes. We encourage family to join us for outings and celebrations.
Questions
Questions people actually ask
If the question you came with isn’t here, it’s not because we don’t want to answer it. Ring us and ask.
What are the visiting hours?
Family and friends are welcome every day from 9 AM to 7 PM. Come to the front door and sign in. If you need to come earlier or later, call us and we will work it out.
Who’s here at night?
We have live staff with the residents.
What happens if they become unwell?
When someone's needs change, we work with their doctor and their family. Many people stay with us for years. If someone comes to need continuous nursing care or more supervision than a family care home provides, we help the family find the right place and stay with them through the move.
What if we run out of money?
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What if it doesn’t work out?
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If calling is hard right now
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Come and look
The best way to understand a house is to walk into one.
Call to schedule a visit. Walk through the whole house, meet whoever is on shift, and ask us anything you want — including what it costs.